Managed IT for businesses across the U.S. & Canada
Less downtime. Stronger security. Predictable IT costs.
We monitor, secure and support your computers, network and cloud for one flat monthly price, so your team stays productive and you always know what IT will cost.
- Plans from $99 per user / month
- No long-term contract required
- Remote and on-site support
- Free consultation, no obligation
Credentials & partnerships
Vendor partner status and team certifications
Partner programs
Official vendor partnerships
- MIMicrosoft PartnerMicrosoft
- CICisco PartnerCisco
Certified engineers
Credentials held by our team
- MIMicrosoft Certified: Azure & Microsoft 365Microsoft
- CICisco CCNA & CCNPCisco
- COCompTIA A+, Network+ & Security+CompTIA
Vendor-neutral
We work with the technology you already use
No forced rip-and-replace. We support 25+ leading platforms and most other major vendors, and recommend changes only when they pay off.
- Cloud & productivity
- Networking
- Security
- Servers & virtualization
- Backup & recovery
IT that supports your business instead of interrupting it
Most small and mid-sized businesses don't need more technology. They need someone accountable for keeping it running, secure and up to date.
Fewer disruptions
We monitor and maintain your systems continuously, so most problems are fixed before your team notices them.
Stronger security
Patching, endpoint protection, email security and backups are built in, not sold as extras.
Predictable costs
One flat monthly price per user replaces surprise repair bills, with add-ons priced upfront.
Help that answers
A real help desk your staff can call or email, with clear response times on every plan.
Everything your IT needs, from one accountable team
Managed IT Services
We monitor, maintain and support your IT for one flat monthly fee.
- Monitoring & Maintenance
- Patch Management
- Remote Access & Maintenance
AI & Automation
Put AI to work safely, from Copilot rollouts to custom assistants.
- AI Strategy & Readiness
- Microsoft 365 Copilot Rollout
- AI Assistants & Chatbots
IT Assessment & Consulting
Find out where your IT stands and what to fix first.
- IT Risk Management
- IT Audit
- Network Assessment
Cybersecurity
Layered protection, testing and backups that keep your data safe.
- Penetration Testing
- Endpoint Security
- Malware & Ransomware Protection
Network Solutions
Fast, secure, reliable networks for your offices and remote staff.
- Network Monitoring
- Network Security
- Network Automation
Cloud Services
Set up, migrate and manage Microsoft 365, Azure, AWS and Google Cloud.
- Microsoft 365
- Amazon Web Services
- Microsoft Azure
Software & App Development
Websites, apps and integrations built to last and supported after launch.
- Web Development
- Mobile App Development
- Custom Tools & Integrations
Help Desk & IT Support
Friendly, fast help for your team, remotely or on-site.
- Help Desk
- System Support
- Network Support
IT Outsourcing & Expert Staffing
Add vetted IT experts or a dedicated team without the hiring overhead.
- Dedicated Engineers
- Staff Augmentation
- Project-Based Teams
From first call to fully managed in four steps
- 1
Book a consultation
A free call to understand your business, your current setup and what's slowing you down.
- 2
Free IT assessment
We review your devices, network, accounts and security, then share a plain-English report and a fixed quote.
- 3
Smooth onboarding
We document everything, install our monitoring and security tools and fix urgent issues first.
- 4
Ongoing care
Day-to-day support, proactive maintenance and regular reviews to keep your IT improving.
Simple plans with clear differences
Per user, per month. Every plan includes monitoring, patching, antivirus and an unlimited remote help desk. Save 10% with a 12-month term.
Essential
Small teams with simple, cloud-first setups
$99/ user / month
- Support
- Business-hours remote help desk
- Urgent issues
- 4-hour response
Includes
- Unlimited remote help desk
- System, service & network monitoring
- Remote access & maintenance
- Endpoint protection / antivirus
- Most popular
Professional
Growing businesses that rely on IT every day
$149/ user / month
- Support
- Extended-hours help desk + 24/7 monitoring
- Urgent issues
- 1-hour response
Everything in Essential, plus
- 24/7 alert monitoring & remediation
- Quarterly technical reports
- MFA enforcement & email security
- Third-party application patching
Premium
Regulated or security-sensitive organisations
$219/ user / month
- Support
- 24/7/365 help desk and security operations
- Urgent issues
- 30-minute response
Everything in Professional, plus
- Named account manager & quarterly reviews
- IT strategy & budgeting (vCIO)
- 24/7 managed detection & response (EDR + SOC)
- Compliance support (HIPAA, SOC 2, ISO 27001 readiness)
Trusted by teams that can't afford downtime
We've supported IT companies, EV charging operators and engineering teams, and built HelTrack to make their field and shift work easier.
Technology & IT Companies
Extra hands and specialist skills for IT providers and tech teams, from overflow help desk to complex projects.
- Co-managed and overflow support
- Specialist engineers on demand
- Infrastructure and cloud projects
EV Charging & Clean Energy
Reliable IT and connectivity for charging networks, field operations and the teams that keep them running.
- Site and network connectivity
- Field-team tools and devices
- Monitoring and fast issue response
Engineering Firms
Fast, secure systems for engineering teams working with large files, specialist software and remote sites.
- Workstations and specialist software
- Secure file sharing and remote access
- Backup for critical project data
HelTrack: workforce management for field and shift teams
Workforce management, time tracking & reporting — in one app.
- Time tracking
- Location-verified check-ins
- Scheduling & rosters
- Timesheets & approvals
Common questions
Which areas do you serve?
We support businesses across the United States and Canada. Most support is delivered remotely, so you get fast help wherever you are, and we arrange on-site visits when hardware or installs need hands on.
What size businesses do you work with?
Our plans start at 5 users and scale to multi-site organizations. Teams of 50 or more get volume pricing.
How much does managed IT cost?
Plans start at $99 per user per month, month-to-month, or less on a 12-month term. Servers, backup and on-site visits are optional add-ons with published prices.
Do we have to sign a long-term contract?
No. You can pay month-to-month, or save 10% with a 12-month term.
Do you work with our existing vendors and equipment?
Yes. We're vendor-neutral and support the technology you already have, including Microsoft, Cisco, VMware, Palo Alto Networks, Fortinet, AWS and Google. If something needs replacing, we'll explain why and give you options.
Can you work with our in-house IT person?
Yes. Our co-managed option gives your IT staff our tools, monitoring and an escalation team, while they stay in charge.
How do we get started?
Book a free consultation. We'll talk through your needs, review your environment and send a written recommendation and quote, with no obligation.
Book your free consultation
Tell us a little about your business and we'll call you within one business day to find a time that suits you.
- 1We call you to learn about your team and setup.
- 2We review your environment and send a written plan and quote.
- 3You decide. There's no obligation and no pressure.
Sales: Mon–Fri · Support hours depend on your plan, with 24/7 coverage available