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Managed IT services and cybersecurity for engineering, EV-charging and tech teams across the U.S. & Canada

Less downtime. Stronger security. Predictable IT costs.

We monitor, secure and support your computers, network and cloud for one flat monthly price, so your team stays productive and you always know what IT will cost.

Not ready to talk? Get a free IT & security assessment →A plain-English report on your top risks, plus a written quote. No obligation.

  • Plans from $99 per user / month
  • No long-term contract required
  • Remote and on-site support
  • Free consultation, no obligation
The iltronic Data Globe, with an example of the IT status overview included in our plans.

Credentials & partnerships

Vendor partner status and team certifications

Partner programs

Vendor partner program memberships

  • Microsoft AI Cloud Partner ProgramMicrosoft
  • Cisco Partner ProgramCisco

Certified engineers

Credentials held by our team

  • Microsoft Certified: Azure & Microsoft 365Microsoft
  • Cisco CCNA & CCNPCisco
  • CompTIA A+, Network+ & Security+CompTIA

Vendor-neutral

We work with the technology you already use

No forced rip-and-replace. We support 25+ leading platforms and most other major vendors, and recommend changes only when they pay off.

  • Cloud & productivity
  • Networking
  • Security
  • Servers & virtualization
  • Backup & recovery
Explore our services
Why businesses switch to iltronic

IT that supports your business instead of interrupting it

Most small and mid-sized businesses don't need more technology. They need someone accountable for keeping it running, secure and up to date.

  • Fewer disruptions

    We monitor and maintain your systems continuously, so most problems are fixed before your team notices them.

  • Stronger security

    Patching, endpoint protection, email security and backups are built in, not sold as extras.

  • Predictable costs

    One flat monthly price per user replaces surprise repair bills, with add-ons priced upfront.

  • Help that answers

    A real help desk your staff can call or email, with clear response times on every plan.

How it works

From first call to fully managed in four steps

  1. 1

    Book a consultation

    A free call to understand your business, your current setup and what's slowing you down.

  2. 2

    Free IT assessment

    We review your devices, network, accounts and security, then share a plain-English report and a fixed quote.

  3. 3

    Smooth onboarding

    We document everything, install our monitoring and security tools and fix urgent issues first.

  4. 4

    Ongoing care

    Day-to-day support, proactive maintenance and regular reviews to keep your IT improving.

Pricing

Simple plans with clear differences

Per user, per month. Every plan includes monitoring, patching, antivirus and an unlimited remote help desk. Save 10% with a 12-month term.

  • Essential

    Small teams with simple, cloud-first setups

    $99/ user / month

    Support
    Business-hours remote help desk
    Urgent issues
    4-hour response

    Includes

    • Unlimited remote help desk
    • System, service & network monitoring
    • Remote access & maintenance
    • Endpoint protection / antivirus
    Choose Essential
  • Most popular

    Professional

    Growing businesses that rely on IT every day

    $149/ user / month

    Support
    Extended-hours help desk + 24/7 monitoring
    Urgent issues
    1-hour response

    Everything in Essential, plus

    • 24/7 alert monitoring & remediation
    • Quarterly technical reports
    • MFA enforcement & email security
    • Third-party application patching
    Choose Professional
  • Premium

    Regulated or security-sensitive organizations

    $219/ user / month

    Support
    24/7/365 help desk and security operations
    Urgent issues
    30-minute response

    Everything in Professional, plus

    • Named account manager & quarterly reviews
    • IT strategy & budgeting (vCIO)
    • 24/7 managed detection & response (EDR + SOC)
    • Compliance support (HIPAA, SOC 2, ISO 27001 readiness)
    Choose Premium

Compare every feature and add-on →

Experience

Who we work with

We've supported IT companies, EV charging operators and engineering teams, and built HelTrack to make their field and shift work easier.

  • Technology & IT Companies

    Extra hands and specialist skills for IT providers and tech teams, from overflow help desk to complex projects.

    • Co-managed and overflow support
    • Specialist engineers on demand
    • Infrastructure and cloud projects
  • EV Charging & Clean Energy

    Reliable IT and connectivity for charging networks, field operations and the teams that keep them running.

    • Site and network connectivity
    • Field-team tools and devices
    • Monitoring and fast issue response
  • Engineering Firms

    Fast, secure systems for engineering teams working with large files, specialist software and remote sites.

    • Workstations and specialist software
    • Secure file sharing and remote access
    • Backup for critical project data
Our product

HelTrack: workforce management for field and shift teams

Workforce management, time tracking & reporting — in one app.

  • Time tracking
  • Location-verified check-ins
  • Scheduling & rosters
  • Timesheets & approvals
Learn about HelTrack
FAQ

Common questions

Which areas do you serve?

Anywhere in the United States and Canada. We're based in California, deliver most support remotely so help is fast wherever you are, and travel on-site when hardware, installs or projects need hands on.

What size businesses do you work with?

Our plans start at 5 users and scale to multi-site organizations. Teams of 50 or more get volume pricing.

How much does managed IT cost?

Plans start at $99 per user per month, month-to-month, or less on a 12-month term. Servers, backup and on-site visits are optional add-ons with published prices.

Do we have to sign a long-term contract?

No. You can pay month-to-month, or save 10% with a 12-month term.

Do you work with our existing vendors and equipment?

Yes. We're vendor-neutral and support the technology you already have, including Microsoft, Cisco, VMware, Palo Alto Networks, Fortinet, AWS and Google. If something needs replacing, we'll explain why and give you options.

Can you work with our in-house IT person?

Yes. Our co-managed option gives your IT staff our tools, monitoring and an escalation team, while they stay in charge.

How do we get started?

Book a free consultation. We'll talk through your needs, review your environment and send a written recommendation and quote, with no obligation.

Contact

Book your free consultation

Tell us a little about your business and we'll call you within one business day to find a time that suits you.

  1. 1We call you to learn about your team and setup.
  2. 2We review your environment and send a written plan and quote.
  3. 3You decide. There's no obligation and no pressure.
+1 (424) 510-2500support@iltronic.com

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