Effective date: To be confirmed
Draft for review — this document must be reviewed by a qualified attorney before it is relied on.
Option 1 — in the app
- Open HelTrack and go to Profile → Settings.
- Tap “Delete account” and confirm.
- Your account is deactivated immediately and personal data is deleted within 30 days, except records your employer must keep by law.
Option 2 — by email
Email the contact details on our Contact page from the address on your account with the subject “Delete my HelTrack account”. We'll verify the request and confirm when deletion is complete.
What's deleted and what's kept
We delete your profile, contact details, device data and location records. Time and attendance records that your employer is legally required to retain (for example, for payroll) are kept for the required period and then deleted.